This guidance note provides councils with tools to decide what to achieve through outsourcing, to make informed decisions, and to set up and manage external processing to minimise cost and risk.
Problem issues are identified, and information on approaches commonly taken by councils are provided to assist in resolving these issues.
Primarily, the note deals with how to organise 'overflow' assistance. It also applies to situations where specialist technical input into resource consents is required and where options for outsourcing the entire resource consent processing function are being considered. Click on the relevant graphic below to learn more.